The Opencart Request Product Module is a powerful extension that enables customers to submit product inquiries directly to store administrators. This versatile solution allows shoppers to request information about products with or without specific variations, giving merchants valuable insights into customer needs while improving engagement.
Key Features and Benefits
This comprehensive module offers numerous advantages for both store owners and customers:
- Flexible Request Options: Configure the system to accept requests for specific products or your entire catalog
- Variation Support: Customers can inquire about products with particular attributes, sizes, colors, or other variations
- Admin Control Panel: Manage all requests through a centralized dashboard in your Opencart admin area
- Two-Way Communication: Reply directly to customer inquiries with built-in feedback functionality
- Mobile Responsive: Fully optimized popup forms that work perfectly across all devices
- Version Compatibility: Supports Opencart versions 1.5.4 through 1.5.6.1
How the Request Product Module Works
The module creates a seamless workflow between customers and administrators:
Customer-Facing Features
- Clearly visible request button on product pages
- Customizable popup form for submitting inquiries
- Option to include specific product variations in requests
- Simple, intuitive interface requiring minimal input
Admin Management Tools
- Centralized request list in the admin dashboard
- Status tracking for each inquiry (new, replied, etc.)
- Direct reply functionality with confirmation tokens
- Granular control over which products accept requests
Implementation and Configuration
Setting up the module is straightforward with these configuration options:
Basic Settings
- Enable/disable the module globally
- Set default request options for all products
- Customize form fields and required information
- Configure notification emails for new requests
Product-Level Controls
- Override global settings for individual products
- Enable/disable request button per product
- Set specific variation options when applicable
Visual Walkthrough
The module includes several intuitive interfaces:
Frontend Display
The request button appears prominently on product pages, with two popup variations:
- With Product Variations: Customers can select specific options before submitting
- Without Variations: Simplified form for basic product inquiries
Admin Interface
Store administrators benefit from comprehensive management tools:
- Module Settings: Configure all global options and defaults
- Product Entry Page: Set request options during product creation/editing
- Request List: View, filter, and respond to all customer inquiries
Business Advantages
Implementing this module provides significant benefits for ecommerce operations:
- Improved Customer Engagement: Gives shoppers an easy way to ask questions before purchasing
- Sales Conversion: Helps address concerns that might prevent checkout completion
- Inventory Planning: Identifies products customers are inquiring about but not purchasing
- Customer Service: Creates a direct communication channel for pre-sales questions
Technical Specifications
- Compatibility: Works with Opencart 1.5.4, 1.5.4.1, 1.5.5.1, 1.5.6, and 1.5.6.1
- Responsive Design: Fully mobile-friendly interface
- Customization: Modify colors, text, and form fields to match your store’s branding
- Support: Includes ongoing technical assistance
For more detailed information, view the online documentation or check the live demo to see the module in action.
